2026 Appliance Repair Industry Survey
The 2026 Appliance Repair Industry Survey contains a total of 275 individual questions spread across 13 sections (it’s long on purpose so we get the most comprehensive industry dataset possible):
- Company Profile – 10 questions
- Certifications, Licensing, and Compliance – 4 questions
- Services and Customers – 19 questions
- Daily Operations – 19 questions
- Workforce and Staffing – 24 questions
- Money and Pricing – 21 questions
- Marketing and Customer Leads – 24 questions
- Customer Service – 16 questions
- Technology and Tools – 14 questions
- Parts and Inventory – 7 questions
- Industry Involvement and Community Engagement – 5 questions
- Growth and the Future – 10 questions
- Most Reliable & Recommended Brands – 9 questions/categories of brand listings.
About The Survey
We created this survey to gather useful information from appliance repair businesses across the continental United States. Your answers will help us prepare a helpful industry benchmark report.
The survey could take 45-60 minutes to complete. So make sure you have ample time set aside to focus on each question and answer. We have designed this survey to be ambiguous, easy to understand, and easy to provide the most accurate ranges of response.
In order to avoid duplicate submissions and spam, you need to create an account to take the survey.
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